PARTNER WITH CIATECH

Initiate Integration Sandbox

Ready to review our API credentials and launch test builds? Complete the operator inquiry request below.

B2B INQUIRIES

Let's Build Something Together

Contact our commercial department to acquire sandbox API documentation, request customized branded assets preview, or schedule an executive partnership presentation.

Commercial Email

business@ciatech.co

LATAM Operations HQ

São Paulo, Brazil (GMT-3)

Response Time

Under 4 business hours

Enterprise Support SLAs

24/7/365 Proactive NOC Monitoring
15-Minute Guaranteed SLA for Critical Events
Dedicated B2B Technical Integration Manager
Shared Slack / Telegram Dev Channel Access

Ciatech acts strictly as a software-to-software provider. We do not operate a direct-to-consumer casino brand or manage retail player balances directly.

Request a Demo

Fill in your details and our team will reach out within 4 business hours.

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ONBOARDING FAQ

Frequently Asked Questions

Find straightforward answers about Ciatech's integration timeline, requirements, and commercial terms.

What is the typical integration timeline?

For standard game portfolio integration, operators typically launch in 3 to 5 business days after obtaining sandbox keys. Operator-branded assets and white-label modifications require approximately 2 weeks from graphic approval.

Which jurisdictions and currencies do you support?

We support all globally regulated currencies (e.g. BRL, USD, EUR) alongside major cryptocurrencies (BTC, ETH, USDT). Our software meets standard compliance regulations globally, focusing heavily on LATAM licensing requirements.

Can we configure custom RTP profiles?

Yes. We offer pre-certified Return to Player (RTP) profiles (ranging from 94% to 97% depending on the title class) that operators can configure at the dashboard level to optimize commercial performance.

How do you secure connection traffic and prevent fraud?

All traffic between the operator wallet and our game engine core is encrypted via HTTPS and authenticated dynamically using secret HMAC SHA-256 signatures. Our platform limits request rates and detects suspicious gaming patterns automatically.

Do you offer technical support during integration?

Yes. Upon commercial agreement setup, operators receive dedicated channels on Slack or Telegram directly connecting their engineers to our senior support specialists, alongside a detailed SDK integration sandbox portal.